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Legal Notice

General terms and conditions

Access to and use of this website is subject to the prior acceptance of these general terms and conditions. By visiting this website or by using the information on this website, you automatically accept the general terms and conditions and safeguard CARADON STELRAD BV (hereinafter ‘Stelrad’), its subsidiaries, branches or employees against any possible claims stemming from the use of the website or the material, information, assessments or recommendations contained therein. These general terms and conditions consist of the following clauses:

Information and Legal Notice

This website and the information, names, graphics, images, logos and icons relating to or in connection with Stelrad and its subsidiaries, branches, products and services are provided “as is” without any declaration or confirmation and without warranty of any kind, whether express or implied, including, but not limited to, the implied warranty of merchantability, fitness for a particular purpose or non-infringing. Although the information on this website has been compiled in good faith to provide information about Stelrad and its products and services, Stelrad, its parent companies, subsidiaries, branches or employees shall in no event accept liability for damages of any kind, including, but not limited to, direct, indirect or special damages, consequential damages or incidental damages resulting from or in connection with the use of or access to the website or resulting from or in connection with the material, the information, the assessments or the recommendations on this website.

Stelrad may at any time and without prior notice make the necessary changes, improvements and/or modifications to these general terms and conditions, to the names, graphics, images, logos and icons used on this website and to the products and services referred to on this website. This website may contain links or references to other websites that are not under the supervision of Stelrad. Stelrad bears no responsibility whatsoever for the content of such links or links within the linked sites. You agree not to modify, replace or supplement, in whole or in part, the information on this website.

Product information

This site contains information about Stelrad products. This site may refer to products that are no longer available or that are now marketed under a different name. Consult Stelrad for more information.

Intellectual property

The material displayed on this website, including, without limitation, all editorial material, photographs, illustrations and other graphic material, and the names, logos, trademarks and service marks are the property of Stelrad or its subsidiaries, branches or licence holders and are protected by copyright, trademark right or other intellectual property laws. Other products or company names appearing on this website may be the trademarks of their respective owners. It is not permitted to copy, forward, distribute, propagate, sell, publish, broadcast or circulate such material or any part thereof. It is, however, permitted to

  • a. print or download extracts from the material on this website for non-commercial, information purposes and personal use, or
  • b. copy the material on this website with the intention of forwarding it, not for commercial purposes, to individuals for personal, purely informative, use. All this on condition that Stelrad is mentioned as the source of information and that those third parties are informed that these general terms and conditions apply to them and must be complied with.

Nothing contained herein shall be construed as granting any license or right under any patent or trademark of Stelrad or third parties.

Unless explicitly stated, nothing contained herein shall be deemed to constitute the granting of any license or right under any copyright or intellectual property right in connection with such information, data, products or services.

Applicable legislation and jurisdiction

These conditions are governed, understood and implemented in accordance with Belgian law. All disputes that may arise under these terms and conditions shall be submitted to and settled exclusively by the competent Dutch courts – Court of Limburg, South region.

Privacy Policy

This website belongs to Stelrad.
Our postal address is
Kathagen 30
6361 HG Nuth
The Netherlands
Our VAT number is NL809332644B01
Company number: KVK 34144574

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). To this end Google Analytics uses “cookies” (text files which are left behind on your computer) to help analyse the website and how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and saved by Google on servers in the United States. Google uses this information to record how you use the website, to make reports about the website activity for website operators and to offer other services in relation to website activity and internet use. Google undertakes not to reveal this information to third parties unless Google is legally bound to do so, or insofar as these third parties process information on behalf of Google. Google will not combine your IP address with other data available to Google. You can refuse the use of cookies by selecting the proper settings in your browser. However, please take into account that you will probably not be able to use all the options of this website if you do not accept cookies. By using this website you allow Google to use the information in the way and for the purposes described herein.

With each visit to our website, our web server automatically recognises your domain name (internet domain name) and your email address (as far as possible).

When you visit our website we store

  • – your domain name and email address if you visit our web page, as far as possible
  • – your email address if you post messages/questions on this website
  • – your email address if you communicate this to us
  • – all information relating to the pages you have consulted on our site
  • – any information you voluntarily provided (e.g. research information and/or site registration)

This information will be used

  • – to improve the content of our website
  • – to contact you later for marketing purposes
  • – to inform you about updates of our site
  • – to individualise the content and layout of our pages for each individual visitor
  • – to register your preferences
  • – to register information sessions, such as information about what you add to your shopping list.
  • – to adjust the content and presentation of the site based on your browser type or other information sent through the browser

The information is only used internally and will not be passed on to other organisations for commercial purposes.

We have no partnerships or special relationships with advertising sales offices on the Internet.

When we transfer or receive your data on our website, we always use the encryption technologies that are recognised as common standards within the IT sector.

How to contact our company in connection with this privacy policy?

If you wish to respond to one of the practices described above, please contact us

  • – by email: info[at]stelrad.eu
  • – by phone: +31 (0)455 656 262
  • – by fax: +31 (0)455 656 242
  • – by letter: Kathagen 30, 6361 HG Nuth, The Netherlands

About communication by email

If you do not wish to receive e-mails from our company in the future, please contact us at the above address.

We may pass on the email addresses of our customers to organisations we have a contractual relationship with and which offer products or services that may be of interest to you. If you do not want your email address to be communicated to other companies or organisations, please contact us at the address mentioned above.

About communication by letter

If you enter your postal address on our website, you may receive regular mailings from us with information about products, services and upcoming events. If you do not wish to receive such mailings, please contact us at the above address.

About communication by phone

If you enter your telephone number on our website, our company may contact you by telephone with regard to information about our products and services or about upcoming events. If you do not wish to receive such telephone calls, please contact us at the above address.

Our company may use the information for new purposes that are not yet specified in our ‘privacy policy’. In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our personal data protection rules and to give you the opportunity to reject your participation.

On request visitors to our site may be granted access to all information that we store of them. If you wish to access this information, please contact us at the above address. (written request with a copy of your identity card). On request visitors may be granted the possibility to correct any inaccurate data we keep of them. If you wish to correct your personal data, please contact us at the address mentioned above.

If you feel that our site is not in accordance with our ‘privacy policy’, please contact our company directly at the following address: Kathagen 30, 6361 HG Nuth, The Netherlands.